Terms & conditions


Ducktail Rainwear is an online store, operated by sole proprietor, No. 702850 (we; us, Ducktail Rainwear).

This website www.ducktail.eu (Website) is deemed to provide information about Ducktail Rainwear products and their placement, facilitate purchase of Ducktail Raincoat items and provide all other information and services, listed in the Website.

Please read these Terms and Conditions (Terms; Terms and Conditions) carefully before using the Website, as they shall govern your use of our Website. The following Terms and Conditions are applied to all orders placed by the customer (you; customer) using the Website.

By using our Website, you accept these Terms in full; accordingly, if you disagree with these Terms or any part of them, you must not use our Website.


  • By accessing and using the Website you confirm that you are not younger than 18 years old. Persons, younger that 18 years old, cannot be using the features provided by the Website.
  • You may not use the Website for any illegal or unauthorized purpose nor may you, in the use of the Website or the services facilitated by the Website, violate any laws in your jurisdiction (including, but not limited to copyright laws). We reserve the right to immediately bar access to the Website and close the account of any customer who violates this provision or any other provision in these Terms and Conditions.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the information (including, but not limited to pictures, item descriptions, contact information, videos) provided in the Website, without express permission by us.
  • This Website contains material, which is owned by Ducktail Rainwear. This material includes, but is not limited to the item(s) design, trademarks, pictures, videos, layout, and graphics. Any use of the Website or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Ducktail Rainwear.
  • All trademarks reproduced in this Website which are not the property of Ducktail Rainwear, are the property of their respective trademark owners.


  • We shall put our best effort to make the information available on this Website accurate, complete and current.
  • We do not guarantee, represent or warrant that your use of Website will be uninterrupted, timely, secure or error-free. You agree that from time to time we may remove the access to the Website for indefinite periods of time.
  • We reserve the right to modify the contents of this Website at any time, but we have no obligation to notify you on any information change on Website. You agree that it is your responsibility to monitor changes to Website.
  • The version of the Terms that will apply to your order, will be those available at the Website at the time you place your order.


  • Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to item(s) descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Website is inaccurate at any time without prior notice (including after you have submitted your order).


  • All items in the Website are shown in full price (including VAT). The customer is responsible for paying any applicable local custom duties (if any) when purchasing and/or acquiring the item(s).
  • The prices in the Website and in physical stores might vary
  • The item prices do not include delivery fees, unless stated otherwise. The applicable delivery fees can be found on the Website, under section Shipping and Policies.
  • All descriptions of the item(s) or its’ pricing are subject to change at anytime without notice, at the sole discretion of Ducktail Rainwear.
  • We reserve the right to modify or discontinue offering a certain item without notice at any time. We shall not be liable for any modification, price change, suspension or discontinuance of the Item.
  • Any offer for any item made on this Website is void where prohibited.


  • We make all reasonable efforts to accurately display our products, including composition and colors. The color you see will depend on your device settings, and we cannot guarantee that your device will accurately display them.
  • An item’s measurements given on the Website are only approximate values to give you a better understanding of the model or fit of that specific item, and not a definite guarantee of the actual measurements of the item you receive. The final measurements of an item may vary depending on the material used in its production.


  • An order is deemed placed after the customer has paid for the item(s).
  • The payment for the item(s) shall take place using an external service provider, (e.g. PayPal, Paysera or other service provider used by us at that time) or via wire bank transfer.
  • In case the payment shall be done via an external service provider, you shall follow the instructions provided by the external service provider. The payment shall be subject to the terms and conditions of the said service provider.
  • In case the payment shall be done via wire bank transfer, you shall follow the instructions and use information provided in the Website. Please note, that the order will not be deemed placed until the wire bank transfer is successfully completed.
  • The item(s) shall be dispatched only after the payment for the item(s) has been made, unless agreed otherwise.
  • After the customer places an order, Ducktail Rainwear will send an order form via email provided by the customer, containing the order summary. The order summary and/or invoice might be also dispatched in a paper form along with the purchased goods.


  • In the event that we make a change to or cancel an order, we shall attempt to notify you by contacting the e-mail and/or phone number provided at the time the order was made.
  • You agree to provide current, complete and accurate information for all purchases. You agree to promptly update your contact information, including your email address, so that we can contact you as needed.


  • The customer can cancel an order made through the Website by emailinginfo@ducktail.eu within 2 (two) hours after the order has been placed. The order will be deemed cancelled only after the customer receives an order cancellation confirmation email for Ducktail Rainwear.
  • If the order cancellation is attempted after 2 (two) hours it has been made, it is in the sole discretion of Ducktail Rainwear, whether to cancel the order.
  • Ducktail Rainwear reserves the right to cancel any placed order in case any of the ordered goods are not available at that time.


  • Ducktail Rainwear wants you to be excited with your new purchase. However, if you need to return an item, please keep in mind these few important things:
  • you have 30 calendar days to return an item from the date you received it;
  • only items that have been purchased directly from Ducktail Rainwear online, can be returned to Ducktail Rainwear. Ducktail Rainwear products purchased through other retailers must be returned in accordance with their respective returns and refunds policy;
  • please make sure the item you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
  • If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Please return your item(s) to us within 30 days after finding the fault, and remember to get in touch before returning. You can do this by sending an email to info@ducktail.eu.
  • You shall not use any faulty items after finding the fault, or we may not be able to provide a refund.
  • In case of the item(s) return, the customer is responsible for bearing the shipping costs, unless agreed otherwise.


  • Our Privacy Policy governs collection and use of personal information while using the Website.


  • We may provide you with access to third-party links, which we neither monitor, nor have any control of. Certain content available via our Website may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
  • You acknowledge and agree that we provide access to such websites ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party links/tools.
  • We strongly advise you to read the legal terms of any third-party websites or services that you visit, before engaging into any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
  • Any use by you of optional tools offered through the third-party site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).


  • Upon your confirmation, we shall send you a periodic newsletter, containing information regarding Ducktail Rainwear items, promotions, offers, etc.
  • At any given time, you shall have the possibility to un-subscribe from our newsletter, by following the un-subscription instructions provided in the newsletter.


  • In no case shall Ducktail Rainwear and parties related to us, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from your use of the Website, or for any other claim related in any way to your use of the Website, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Website or any content posted, transmitted, or otherwise made available via the Website, even if advised of their possibility.


  • If any part of these Terms is void or found to be ineffective, the other provisions of the Terms shall continue to apply.


  • The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
  • If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Website.


  • The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
  • These Terms and any policies or operating rules posted by us on this Website constitutes the entire agreement and understanding between you and us and govern your use of the Website.


  • These Terms and Conditions and any other agreements related to the use of the Website shall be governed by the laws of the Republic of Lithuania. The parties should seek to settle the disputes by negotiations; otherwise, the Lithuanian courts shall have the jurisdiction for above-mentioned disputes.