OVERVIEW

This Privacy Policy describes how Ducktail Raincoats (an online store, operated by sole proprietor, No. 702850) – (hereinafter – us; we or Ducktail Raincoats) collects, uses and shares your personal information when you visit or make an order using www.ducktail.eu (hereinafter – Website).

  1. COLLECTED PERSONAL INFORMATION AND PURPOSES FOR DATA PROCESSING
  • For the purpose of communicating with us regarding Ducktail Raincoats item(s), answering your queries and etc., we collect your name, last name (in case it is provided in the email), email address. We also store received emails and their content.
  • For the purpose of keeping our customers’ database and fulfilling your orders, we collect your name, last name, email address, telephone number (in case it was provided), physical address, order summary and payment information.
  • For the purpose of creating the customer’s personal account in the Website, we collect your username (in case it is created), name, last name, email address, telephone number, physical address and previous purchase history.
  • For the purpose of sharing our newsletter, we collect your name, last name, email address and your country of operation, so that we can provide the offers relevant to you.
  • All the above-mentioned personal information that is collected for the purposes indicated above shall be referred to as Personal Information.

 

  1. SHARING PERSONAL INFORMATION
  • We share your Personal Information with third parties to help us implement the features described above. For example, we use PayPal and Paysera to process payments for the services.
  • Currently, the only third parties that we share your Personal Information with are PayPal and Paysera [Ltd “Paysera LT”, company code 300060819, address Menulio st. 7, Vilnius, Lithuania]. We hereby inform you that the list of third parties, that we share your Personal Information with, might change from time to time. We shall include such third parties in the Privacy Policy; however, it is your responsibility to monitor this Privacy Policy.
  • Please note, that third parties have their privacy policies and might apply different rules for Personal Information processing. We strongly advise you to get familiar with applicable policies before engaging into any transaction.
  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests from respective legal authorities, which have the right to obtain above-mentioned Personal Information.

 

  1. COOKIES
  • When you visit the Website, we sometimes place small data files called cookies on your device. This is done in order to make this Website work properly.
  • What are cookies?

A cookie is a small text file that a Website saves on your computer or mobile device when you visit the site. It enables the Website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

  • How do we use cookies?

We use cookies to remember:

  • your display preferences, such as contrast colour settings or font size;
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again);
  • if you have agreed (or not) to our use of cookies on this site.
  • Cookies are also stored by Europa Analytics, the corporate service that measures the effectiveness and efficiency of the European Commission’s websites on EUROPA.
  • Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
  • The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

 

  1. EU DATA PRIVACY REQUIREMENTS
  • Under EU legislation concerning data protection, you have the following rights, regarding your Personal Information processing:
  • right to access – ability to access the Personal Information of yours that is processed by us;
  • right to rectification – ability to ask to amend the Personal Information that is not correct or complete;
  • right to erasure (“right to be forgotten”) – ability to ask to erase any Personal Information processed by Ducktail Raincoats, at any time except for situations, when the Personal Information processing is crucial;
  • right to restrict the Personal Information processing – ability to limit the processing of Personal Information in particular situations;
  • right to portability – ability to ask us to provide the copy of Personal Information of yours that we process by automated means in a structured format, that could be forwarded to another party;
  • right to object – ability to object the Personal Information processing at any time;
  • right not to be subject to a decision based solely on automated processing – ability to object Personal Information processing and decision making made only by automated means (without human interaction).
  • All the above-mentioned rights are implemented as required by the General Data Protection Regulation (EU) 2016/679 (GDPR). If you have any questions or inquiries regarding your rights or would like to exercise any of them, please reach out to us via info@ducktail.eu.

 

  1. DATA RETENTION
  • When we are in the process of answering your queries and communication with your regarding our production, we will maintain your Personal Information for our records as long as we are keeping in touch and for 6 months, after the communication has been ended.
  • When you place an order with us, we will maintain your Personal Information for our records as long as we will be involved in a process of fulfilling your order. After your order will be completed, the Personal information will be stored for no longer than 6 months, unless a longer retention period is established in local legislation.
  • When you create a personal account within the Website, we will maintain your Personal Information until you delete the account or you will notify us that you would like to have your account deleted. We might periodically reach out to you to check whether you still wish to keep an account with us.
  • When you agree to receive a newsletter from us, we will maintain your Personal Information for our records as long as we continue the e-marketing campaign or until you unsubscribe from our newsletter. We might periodically reach out to you to check whether you still wish to receive our newsletters.
  • In any of the cases, the Personal Information will not be kept longer, than it is required for the processing purposes.

 

  1. CHANGES TO THE POLICY
  • We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons, etc. It is your responsibility to monitor the changes in this policy.

 

  1. CONTACT INFORMATION
  • For more information about our privacy policy, or if you would like to make a complaint, please contact by e-mail at info@ducktail.eu.